Communication is considered one of the most important soft skills in modern times. Not only as a bridge connecting relationships between people, but communication skills are also the key to success in all fields. In the following article, let’s find  out what communication skills are and how to communicate effectively!

Communication skills, also known as Communication skills , are a set of rules, behaviors and interactions drawn from experiences in daily communication. However, you can also call it the art of communication. Because, it is not only communication but also includes other skills such as: Listening skills, understanding; skills in using words and shapes; persuasion skills, empathy… To improve and enhance communication skills, you need to regularly practice and apply it anytime, anywhere.

Communication skills are very important in life and work (Image: Internet)

The importance of communication skills

You may think that, just for normal communication, why should you care so much? That’s because you haven’t realized the importance of communication. Every day, depending on the job, you interact with more or less people. But if you stay subjective, don’t pay attention to their stories, don’t care about their feelings, then many times will create bad habits for you and it affects that relationship. Or if you meet friends or customers, you use inappropriate language and expressions, will you be able to sign a contract, will the friendship last?

Therefore, it can be seen that communication is a necessary and worthwhile skill for us to practice . When you communicate well, you will take the initiative in the conversation, helping the other person always feel cared about and respected. This means that you will have many new friends, your position in the eyes of others will also increase and bring good results for your career.

Good communication makes it easy to succeed in your career (Image: Internet)

7 decisive factors to help improve communication skills

Use body language

In a conversation, your posture, your posture, your eyes, your expressions all affect others. Therefore, you need to adjust your body language accordingly, for example: Stand straight towards them, always make eye contact when talking, smile, nod your head to show your point of view, don’t point when you’re talking. it talks…

Speak in a confident, assertive voice

Talking in a low voice is a sign of lack of confidence. If you are a slow speaker, you should practice speaking louder, faster, and more firmly. Hold your head high and speak clearly and affirmatively.

Do not talk around

When asked, answer honestly and directly. You can spend a few seconds thinking but don’t answer in a roundabout way, going off topic of the conversation. Speak directly to show your confidence and show respect for the other person’s time.

Remember the name of the person you are communicating with

When meeting a new partner, client or boss/colleague, quickly remember their name and call in a friendly manner. For example, instead of saying in a general way “Nice to meet you”, give the person’s specific name, “Nice to meet you”. This way, you will have a better rapport with the person you talk to

Actively listen

Knowing how to listen to others and care about the issues being discussed will help you improve other skills as well as build relationships when communicating. To show listening, you should incorporate body language such as smiling, nodding, giving thoughtful feedback, etc.

Listening, communicating sincerely is one of the things that helps you to have good communication skills 

What makes emotions

The pinnacle of communication skills is empathy and understanding. Because communication is an activity of giving and receiving between 2 or more people, so you need to understand the feelings of others and control your emotions accordingly. In this way, you will achieve the purpose of communication.

Use words wisely

Pronunciation and choice of words when speaking are also important factors affecting the communication process. If you are timid, lack confidence, speak too softly or conversely you raise your voice, speak too fast… it will make it difficult for others to grasp the message you want to convey. So, don’t forget to practice your use of words and pronunciation!

Through the above information, you probably know what communication skills are as well as the importance and ways to communicate effectively, right? From now on, no matter what field, practice this soft skill to equip yourself with confidence and steady on your career!